I use the Royal Mail for nearly all deliveries.  I usually manage to dispatch orders within 24 hours of receipt.

Obviously, if you require something before a special date (such as Christmas), please try to order in good time.   I'll be here most of the time right through the Christmas period so you can still order or ask for advice by phone (not Christmas day please!) fax or email.  

For 2011, please try to get your Christmas orders here by 17th December by post; after that date, you ought to ring me and I'll process your order by phone.  I think the last posting date for me to use 1st class for delivery to you is Tuesday 20th, December.  

Our normal postage & packing is usually free but if you want us to use Special Delivery, you need to ring me (Barry) on 01787 227320 to sort out a price (it'll be £3.00 to £4 extra on  most  orders but can be a lot more depending on weight).  

We only accept payment by cheque or direct into our bank account but I'm  prepared to send items immediately, even to new customers (if they ring me), and trust that you will pay within a few days by cheque..   The preferred method (away from Christmas) is, of course, for payment to arrive with order as that makes my life simpler!  Alternatively, you can pay direct into my bank account online if you have online banking.   All these methods are free for me to accept so, by me not paying the banks any processing charges, YOU get a better price and usually FREE delivery!

If you want the parcel to arrive anonymously, please ask and I'll try to remember to leave off the return address label that would normally be on the package.  Please forgive me if my poor old brain forgets.

I keep large stocks of most things on the order form and orders usually seem to arrive in such a way that I can manage to process nearly every one (and get it on it's way) the same day that it arrives even as we approach Christmas.   If you don't hear anything within a few days of sending your order, then something has almost certainly got lost in the post and you should contact me; having said that, we do close for one week (not in the 2 months before Christmas though)  in the year for our annual holiday!

I have large supplies of almost everything on our list.

As far as I can foresee, we'll only be completely closed on Christmas day.  On all the other days around Christmas, your emails, phone calls, orders etc should receive a response of some sort within 24 hours.